Please email firstname.lastname@example.org with your order number and one of the following subject lines so we can help you ASAP!
To cancel: Please email with the subject line “CANCEL”
To change your mailing address: Please email with the subject line “EDIT ADDRESS”
To edit your order: Please email with the subject line “EDIT ORDER”.
Please note, we always do our best to help; however, we cannot guarantee any changes once your order has been placed and cannot make any changes once your order has been shipped.
All of our products are made in the USA. Packaging, componentry and nail tools are produced in China and Italy.
All of our products ship from Whitehall, OH. Just a stone’s through away from Columbus, OH.
We ship to all states in the US and Canada + Europe by special order. Join our mailing list to be the first to know when we make it your hometown.
You can expect your shipping confirmation email within 1 day. From there, our standard shipping within the US is 3- 5 business days. Please note that your local delivery services may currently be strained due to COVID-19, so it may take a little longer than usual to receive your package. You’ll receive a notification when your order is on the way with tracking information.
We do! Just enter your address at checkout and wait for your package to arrive.
All orders are shipped via USPS, Fedex or UPS.
Yes, we do! Pricing can be found during the checkout process for both overnight and 2-day shipping.
Your order arrives in a natural box with GLU Girls Like You water sticker. Our focus is on sustainability and we aim to ensure recyclability of all of our shipping materials.
Yes! You can gift anything and everything in our shop. We've also recently launched gift cards to leave the deliberation up to the new #GLUGirl.
We do our best to make sure this never happens, but it’s a crazy world we live in! If something does come damaged, please email us at email@example.com we’ll do our best to get replacement products shipped to you right away, on us!
Please allow 3-5 business days for us to process and ship your order after it's been placed. If you haven’t received anything from us after 5 business days, please drop us an email to firstname.lastname@example.org so we can look into and get your GLU to you right away.
We hope this doesn't happen, but if it does, we’re here to help! Start by sending us an email to email@example.com and we'll track your package. Sometimes the shipping carrier will leave a note to pick up the package from the nearest post office.
We keep all product COAs on file at our home office. If you'd like a copy, please reach out! No secrets when it comes to GLU Girls Like You.
Nope, never, nada! We love our furry friends as much as you do and it’s important we adhere to our vegan-friendly standards. And PS – so glad you asked!
It’s our goal to ensure you love your GLU products. As we get up and running, we’re focusing on replacements for now and hopefully full returns in the coming months. To issue a replacement, please provide your order number and a picture of the item and send it to firstname.lastname@example.org.
You can store GLUGirls Like You products wherever you complete your wellness routines, but preferably out of direct sunlight. All products should be used within 18 months of opening for best results.
Shipping is just $5.
We accept Visa, MasterCard, American Express and Visa Debits, ApplePay, Klarna & Paypal.
There are a few things you can check if your payment didn’t go through: Check that your card’s billing details (billing address and name) match what you’ve entered into our system. Also double check that your credit card number, expiry, CVC and zip code are all correct. If you’re still having trouble, shoot us an email to email@example.com and we’ll do our best to troubleshoot!
Our current GLU Girls are our best brand advocates. We've recently launched our #GLUGirl Group ambassador program where you can sign up to receive points-based rewards, special offers and free products.
General GLU Girls Like You FAQ
Because who wants to go it alone? Growing up is challenging enough! All of our products are vegan, cruelty-free and produced at the highest cleanliness standards. And are perfect for challenged and sensitive skin.
GLU Girls Like You believes in supporting all young women as they grow up. With that in mind, we focus on two programs, Girls Inc and GlamourGals. Each organization receives 1% of sales proceeds from every nail kit sold. Click to find out more!
We're always looking for new stores to carry our products. Please send us an email to firstname.lastname@example.org with information about your store to explore opportunities.
YOU and your girls are our best ambassadors! Check out our REP GLU page for details about how your can join our #GLUGirl Group.
Yes! We are sold at Penzone Salons & Spas in Columbus + in specialty boutiques around the country. Also check us out @glusticktogether on IG, TikTok & Facebook social selling sites.