Privacy Policy
GLU Girls Like You, LLC
Privacy Statement
Effective Date: October 25, 2020
Last Reviewed on: October 10, 2020
Introduction and Scope
GLU Girls Like You, LLC (“GLU,” “we,” “us,” “our”), along with its subsidiaries and affiliates, is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Statement (“Statement”) describes how we handle information that can be used to identify you (“Personal Information”), which may include your name, address, email address, phone number, marketing preferences, opinions, etc. This statement applies to our external websites (each individual website being a “Site”) and provides guidance to visitors and users of the Site, including those who are residents of the state of California, about the nature of the personal information we collect and processes about them. Our Statement is designed to comply with applicable laws and regulations, including the California Consumer Privacy Act (“CCPA”), to ensure the privacy and security of personal information. All terms referenced in this Statement not otherwise defined are defined by their meaning under the CCPA.
This Statement is applicable globally but may be supplemented by additional information on our privacy practices that may be provided as required by applicable laws and regulations via notices provided at the time of data collection. Further, certain GLU websites may have additional information not contained in this Statement that describes how we handle Personal Information for those websites specifically. To the extent a notice provided at the time of collection or a website-specific privacy statement conflicts with this Statement, such notice or privacy statement will control. This Statement also supplements and is incorporated into the Terms of Use for this Site.
This Statement does NOT apply to information collected by:
- Us offline or through any other means, including on any website operated by any third party (including our affiliates and subsidiaries); or
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site. By accessing or using this Site, you agree to this Statement. This Statement may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Please consult our Terms of Use Agreement for more information.
Information We Collect
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”).
The types of Personal Information collected and used by GLU depend on specific activities as described below.
- Directly from you when you provide it to us. This includes information you provide by filling in forms on our Site, such as information provided at the time of registering to use our Site; when you purchase our products or request information about shipping and/or returning our products; or by requesting further services on the Site, such as when you use the Contact Us link.
- Automatically as you navigate through the site. Information collected automatically may include usage information we collect through the use of cookies and other automated tracking technologies, and we also may use these technologies to collect information about your online activities over time and across third-party websites or other online services.
Cookies. Cookies are pieces of information stored directly on the computer you are using. They allow us to collect information such as browser type, time spent on the Site, pages visited, and language preferences. We and our automated technology service providers use this information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Site.
GLU and our service providers use different types of cookies for different functions. For example, we may use “Location Cookies” to help track where users visit the Site from, and “Analytics Cookies” which help us track end-user behaviors as they use the Site (i.e., which products are purchased, which areas of the Site receive heavy user traffic, and/or which areas receive little user traffic).
Most cookies expire within 24 hours, but you can refuse to accept these cookies by following your browser’s instructions at any time. Note, however, that if you do not accept cookies, you may experience some inconvenience in your use of the Site. You may also not receive advertising or other offers from us that are relevant to your interests and needs. For more information about cookies, and to learn how to disable cookies in your browser settings, please visit http://www.allaboutcookies.org.
Web beacons, pixel tags, and other technologies. We work with our service providers to deploy these technologies in order to track the actions of users on our Site, measure the success of our marketing campaigns, and compile statistics about Site usage.
- From third parties, such as our trusted business partners. The information they collect may be associated with your personal information or they may collect information, including personal information such as name, address, email address, and financial information when you purchase a product, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
In particular, we have collected from you and disclosed to our service providers the following categories of personal information from our consumers within the last twelve (12) months:
|
Categories of Personal Information as defined by CCPA |
Do we collect this type of Personal Information? |
Purpose of collecting the Personal Information |
Specific Personal Information that may be collected |
Categories of sources from which the personal information is collected |
Is this category of Personal Information shared with third parties? |
Categories of third Parties with which the Personal Information may be shared |
Purpose of selling or sharing Personal Information |
Can you opt out of this sharing? |
|
Identifiers |
Yes |
To uniquely identify an individual in support of business activities
|
Names, account login and password, addresses, credit card/payment card information, financial account information, email addresses, IP addresses, device identifiers |
From you
|
Yes |
Service Providers
(Advertising networks, Internet service providers, data analytics providers) |
Business processes |
No |
|
Commercial Information |
Yes |
To support business transactions |
Records of purchased products, purchasing or consuming history |
Your transactions with us |
Yes |
Service Providers
(Shipping companies) |
Business processes |
No |
|
Network Activity |
Yes (If you access our website) |
To allow access to and optimize our websites |
Browsing history, search history, and information regarding a consumer’s interaction |
From you |
No |
N/A |
N/A |
N/A |
|
Geolocation Data |
Yes (If you access our website) |
Personalization |
Unique identifiers and your location and ZIP code |
From you and your devices |
No |
N/A |
N/A |
N/A |
|
Recordings (e.g., audio, video) |
Yes (If you call customer service or visit our offices) |
Customer service, fraud prevention |
Customer service voice recordings |
From you |
No |
N/A |
N/A |
N/A |
|
Inferences |
Yes |
Personalization |
Consumer shopping preferences, characteristics |
From you and external data sources |
In limited circumstances |
Marketing partners |
Marketing |
Yes |
Information About Minors
We may collect information from minor children under the age of 13 or, for California residents, those under the age of 18. Please read this section carefully to learn about how GLU collects and discloses information about minor children.
- Children’s Online Privacy Protection Act (“COPPA”)
Information We Collect
We will not knowingly collect information about a child under the age of 13 without having first obtained parental consent. To verify parental consent, we may:
- request the parent contact us by emailing;
- provide a consent form that a parent can print, sign, and send by postal mail, fax, or electronic scan; or
- send an email to the parent’s email address and permit the parent to indicate consent in a return message, and we will send a confirmation email after receiving consent. We may also verify parental consent by
We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition his or her participation on the disclosure of more personal information than is reasonably necessary.
We may collect the following information from a child to register with our Site: the child’s first name, birthdate, the child’s or the child’s parents’ email address and the child’s or the child’s parents’ financial information. We may also require the child to create a unique user name and password on the site, although we will clearly specify whether additional information we request is “required” or “optional.”
We may also use the automated technologies described in the previous section to collect a child’s identifiers, network activity, and/or geolocation information and combine that information with non-personal information—such as aggregated data—that we collect online.
How We Use This Information
We use this information to register a child with the Site; to assist with product purchases or returns, and to communicate with the child about such product purchases or returns; and respond to inquiries about our Site and/or our products. The information we collect automatically is used to improve our Site and gather data about usage patterns on our Site.
How We Share This Information
We may disclose aggregated, non-personal information about users of the Site. We also may disclose a child’s personal information:
- to our service providers who support our Site operations and process transactions on the Site;
- when required by law, such as to comply with a court order or subpoena or to respond to any government or regulatory request;
- to protect the rights or safety of GLU, our customers, or others; and
- to law enforcement agencies or to protect public safety.
Your Rights to Your Child’s Information
You can request that we correct or delete your child’s personal information or prohibit further collection or use of your child’s personal information at any time by emailing us at info@beautybyglu.com. Note that we may require additional information from you to verify your identity before we will provide any information or make any corrections.
You can also log into your child’s account or visit your About Me page to access, correct, and/or delete your child’s personal information.
- California’s “Online Eraser Law”
If you are a California resident under the age of 18 and a user of Site, you may request removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete removal from the Internet of the content or information you posted, and there may be circumstances in which the law does not require or allow removal.
How We Use Your Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:
· To fulfill or meet the reason you provided the information. · To provide, support, personalize, and develop our Site, products, and services.· To create, maintain, customize, and secure your account with us.· To process your requests, purchases, transactions, and payments and prevent transactional fraud.· To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Site, third-party sites, and via email or text message (with your consent, where required by law).· As described to you when collecting your personal information or as otherwise set forth in the CCPA.· For any other purpose with your consent.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile or by contacting us using the Contact Us section below.
How We Share Your Personal Information
Except as outlined below, where required by applicable laws, we will not disclose your Personal Information to third parties without your consent.
We may provide information about a user who is a customer to a third party as necessary in order to process that customer’s request or order, or otherwise service a customer’s account.
We will disclose or report Personal Information in limited circumstances where we believe in good faith that disclosure is required under applicable laws, to cooperate with regulators or law enforcement authorities, respond to claims, and to protect the rights, property or safety of GLU or others. This may include, for example, the exchange of information with other organizations for fraud protection and credit risk reduction.
We will use your e-mail or other address (e.g., physical address) to send you important information relating to your account.
We do not share the names and e-mail addresses of recipients of our distribution lists or the results of our surveys and questionnaires with third parties, including sellers. However, we may share aggregated and anonymized research data with business partners in certain circumstances, for example, in order to collect funds owed to us by the business partner or in order to administer our relationships with those partners.
We may disclose and/or sell your personal information to our trusted third party business partners and service providers for a business purpose. For example, we sometimes share your personal information with our marketing service providers, who help us create targeted advertisements for products and services that may interest you. When we share your personal information in this manner, be assured that we have service provider agreements in place that specifically state the service provider cannot use your personal information that we provide to them for any other purpose than the business purposes stated in the agreement.
Your Rights and Choices About How We Collect, Use, and Share Your Information
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly. For more information about interest-based advertising, including the options you may have for opting out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out. You can also always opt-out by sending us an email with your request to info@beautybyglu.com.
Promotional Offers from the Company. If you do not wish to have your email address/contact information used to promote our own or third parties' products or services, you can opt-out by sending us an email stating your request to info@beautybyglu.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to us as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing us at info@beautybyglu.com. For this opt-out to function, you must have your browser set to accept all browser cookies.
- Residents of California
California’s Shine the Light Law
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at info@beautybyglu.com.
California Consumer Privacy Act
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
- The Right to Know What Information We Have Collected, Disclosed, and Sold
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. You can view the information we have collected and disclosed over the past 12 months in the chart above. b. The Right to Deletion of Personal Information You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.• Debug products to identify and repair errors that impair existing intended functionality.• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.• Comply with a legal obligation.• Make other internal and lawful uses of that information that are compatible with the context in which you provided it. c. The Right to Opt-Out of the sale of Personal Information to Third Parties GLU does not sell Personal Information as defined by the California Consumer Privacy Act (CCPA). d. The Right to Non-Discrimination We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: • Deny you goods or services.• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.• Provide you a different level or quality of goods or services.• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. We offer various financial incentives. For example, we may provide discounts, coupons, and other benefits for customers who sign up to receive our marketing emails or join certain discount programs. When you participate in a financial incentive, we collect personal information from you, such as identifiers like your name and email address and commercial information like your purchase history. You can opt into a financial incentive by following the sign-up instructions, and you have the ability to opt-out of the incentive at any time by contacting us at info@beautybyglu.com. In some cases, we may provide additional terms and conditions for a financial incentive, which we will provide to you when you sign up. The value of your personal information is the value of the offer or discount presented to you. e. Exercising Your CCPA Rights We will take reasonable steps to verify your identity prior to fulfilling the above requests. You may only make a verifiable consumer request for disclosure or deletion twice within a 12-month period. The verifiable consumer request must: • provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and • describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Monitor your email after you submit a request, as we will send you a confirmation email to verify your request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please contact us. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. As an additional resource, you may also contact us at info@beautybyglu.com for any additional questions related to the rights granted under the California Consumer Privacy Act (CCPA).
To exercise the right to disclosure and right to deletion as described above, please submit a verifiable consumer request to us by either:
- Emailing us at info@beautybyglu.com.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
Changes to Our Privacy Statement We reserve the right to amend this Statement at our discretion and at any time. When we make changes to this Statement, we will post the updated Statement on the Site and update the Statement’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes. Contact Us If you have any questions or comments about this Statement, the ways in which we collect and use your information described below (and in the Privacy Statement), your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: Email: info@beautybyglu.com. Postal Address:GLU Girls Like You1255 North Hamilton Road, PMB 207Gahanna, OH 43230